x
Breaking News
More () »

Is the Post Office really taking longer to deliver your mail and packages?

See what happens when 13News tracked the Post Office’s tracking system and delivery promises.

Bob Segall

Play Video

Close Video

Published: 11:25 PM EST December 7, 2021
Updated: 10:48 AM EST December 8, 2021

If it seems your mail is not reaching its destination as quickly as it used to, it’s not just your imagination. The U.S. Post Office recently announced delivery of some first class mail will take longer as the postal service tries to cut costs and improve efficiency.

But with the USPS now approaching its peak season – an estimated 850 million to 950 million packages will be delivered between Thanksgiving and New Year’s Day – how much longer should you expect your packages to take?

13 Investigates conducted a test to track mail delivery times across the nation. That test shows the USPS is, in most cases, delivering within its revised delivery standard, although the postal service’s tracking system is not always dependable.