MIAMI — The labor shortage has a lot of businesses struggling to find employees, but a Miami Chick-fil-A owner-operator may have discovered the secret sauce for staffing.
Justin Lindsey’s recipe for attracting employees was his idea to switch his employees to a three-day, 14-hour work week.
Not too long ago, business was booming for Lindsey, but his employees were getting burned out. He says some of them were working 70 hours a week.
So earlier this year, he overhauled the weekly schedules.
He divided his staff of 38 into two groups and alternated weekly schedules into three-day blocks of 13- to 14-hours shifts.
Since making the change, Lindsey has been deluged with applications. He’s also seeing 100% retention at the management level.