Wallet left at Marion nail salon returned to owner after a year

WTHR photo
Marion Wallet Lost Then Found
Long lost wallet returned

MARION, Ind. (WTHR) - A story that is going viral in Marion celebrates the kindness of a family business owner who looks out for his customers.

A wallet left behind for a year at Red Nails, 2503 S. Western Avenue, is back in the hands of a young lady who has a fresh manicure and pedicure to go with it.

The salon owner "nailed it" when it comes to customer service.

Hai Nguyen has satisfied customers with manicures and pedicures at his family operated nail salon for over 20 years.

"I take care of my customers,” said Nguyen. “I love them like I love myself. If I do something and just focus on the money, I never do good. I want to take care of my customers by my heart."

Kayla Oyler experienced that exceptional customer service when she came into Red Nails Monday for a pedicure. Hai has done her nails since she was 11 years old, but she was away at college for the past year. Her last visit was a year ago and she left behind a leather wallet with no identification.

"There's no way he could contact me,” said Oyler. “So, he really just had to look for me or my mom somewhere around the community to see if we would walk in here so he could give it back to me. I was just so heartfelt and moved that somebody that kind could do that for me."

Kayla didn't even know she left the wallet at Red Nails, but Hai remembered.

"At first I was like, ‘I don't think that's my wallet’, because I haven't seen it for a long time,” said Oyler. “But before I left, I was like, 'Can I have another look at it?' He showed it to me, and I was like, 'Yeah. That's my wallet."

The wallet contained a $20 bill and some change and gift cards. Kayla returned to the nail salon Tuesday and brought Hai a cake to say thank you and to have her fingernails done.

"The thing I did for Kayla, it's the same I do for everybody,” said Nguyen. “Too many people, they came here, they forget something. A couple hours, a couple days they come back to get it back." But Kayla didn't come back for a year and didn't know her wallet was waiting for her.

"He has an unbelievable amount of integrity and honesty,” said Oyler. “I'm going to keep this wallet and hopefully never lose it again. I would really like to share this with people in the future, just to know this story of how kind people are in the world."

Hai immigrated from Vietnam in 1993. He worked at several salons in Indiana before settling in Marion to raise his family. Red Nails has received the best nail salon award in Marion in several recent years.

Obviously, Hai remembers his customers. He told me he used to do WTHR Sunrise anchor Julia Moffitt's nails when she worked in Fort Wayne many years ago.

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