Police: Uber driver tried to break into customers' home after taking them to airport

Jackie Gordon Wilson (Photo: San Mateo Police Department)

SAN MATEO, Calif. (WTHR) - Police arrested a California Uber driver who was caught on camera trying to burglarize the home of customers he had just taken to the airport.

Police in San Mateo say Jackie Gordon Wilson dropped his riders off at the airport last Thursday afternoon. An hour later, he returned to their home and tried to break in until an alarm sounded. The attempt was recorded by the home's doorbell camera.

A short time later, a second home nearby was ransacked and several items were stolen. The Ring video doorbell on that home also recorded the suspect. The homes are just a few blocks apart in the same neighborhood, police said.

The next night, the investigation led police to Wilson, who was found at his home in the Sacramento suburb of Rancho Cordova. The suspect was wearing the same clothes as he had on during the burglary attempts and had some of items stolen from the second home in his possession.

He was arrested and police are investigating his activities to see if he may have been involved in other burglaries.

In addition to recommending a home security system, police used the arrest to share tips for safely using ride-sharing apps:

  • Be mindful where you are picked up and dropped off. For example, if you use rideshare to the airport, the driver will know you won’t be home for several days.
  • Double-check your ride share app to ensure the license plate, make, model and color of the car is the actual car assigned to you by the app.
  • Take a picture of the license plate and vehicle.
  • Do not get into a car or give your name to the driver until you ask, “who are you here for?” If the driver can’t identify your name, do not get in.
  • Share your trip details with friends or family. According to Uber, you’re able to tap “Share status” in the mobile app and share your driver’s name, photo, license plate, and location with a friend or family member. Lyft users can tap the “Send ETA” icon on the bottom bar, which will send a text message to family or friends with a link to your current route and location.
  • Trust your instincts! If you are uncomfortable with the driver’s behavior or comments or you sense something is not right, don’t get in the car. If you are already in the car, ask to be dropped off and call 911.
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