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Kroger extending curbside pickup option to SNAP/EBT shoppers

Starting April 21, Kroger shoppers who use government assistance will be able to order curbside pickup with their EBT card.
This June 15, 2017, file photo shows bagged purchases from the Kroger grocery store in Flowood, Miss. (AP Photo/Rogelio V. Solis)

INDIANAPOLIS (WTHR) - Shoppers who use government assistance for groceries will soon be able to get curbside pickup at Kroger stores.

Starting April 21 in Indiana and Illinois, the company will accept SNAP/EBT as payment for customers who use Kroger's pickup service. Kroger said in a release Thursday that EBT payments are already accepted in Ohio and the company plans to offer the service in their more than 2,000 stores that have curbside pickup by the end of the month.

“Kroger is rolling out a payment capability across our nearly 2,800 grocery stores to allow more customers to access fresh, affordable food and essentials through our Pickup service,” said Rodney McMullen, Kroger’s chairman and CEO.

To use curbside pickup, customers shop and place their grocery order at Kroger.com after selecting their preferred store location. For customers using benefits to pay for the groceries, "SNAP/EBT" should be selected as the payment option, then take the EBT card with you to the store when its time to pick up your order.

Once arriving at the store, a Kroger associate will load the grocery order into the car. Kroger said the EBT payment is then completed with a mobile point-of-sale system and a debit or credit card can be used to pay for an ineligible items or to pay off the balance of the order.

In anticipation of more shoppers opting for curbside pickup, Kroger said they have hired more workers in their e-commerce department, added more times for which pickup is available and has waived the usual $4.95 fee to use the service.