Comcast under fire for viral video involving company truck, multiple vehicle slide-offs


INDIANAPOLIS (WTHR) - A video involving a Comcast utility truck and multiple vehicle slide-offs Tuesday in Indianapolis has gone viral.

The video was posted Tuesday to Youtube and Reddit. It's already racked up over 129,000 YouTube views.

It's unclear where in Indianapolis the incident happened.

The video shows a Comcast truck parked and repairing a utility box after a car slid into it. Several cones on the road warn drivers of the truck. In the video, you see multiple vehicles sliding to avoid the Comcast vehicle, which is sitting in the road.

The narrator asks the Comcast repairman about parking the truck in a driveway or off the side of the road. The repairman responds, "I need as much stuff to keep people out of the way, so that I don't get hit."

The narrator continues to record cars popping up over the hill and sliding to avoid the truck. He watched five slide-offs. At one point, two vehicles slid into each other.

The repairman continues to tell the narrator that he's just doing his job.

Comcast has responded to concerns about the incident on Twitter, saying, "Thank you for contacting us. We're aware of this issue and are currently working to address." They also issued a response directly to saying, in full:

"When I watched this video I was very concerned by what I saw. Our employees should always protect people and treat them with respect no matter what the situation. Safety matters most - especially in dangerous weather conditions like this.

"We are actively investigating what happened when our technicians were on site to restore services during an outage and we will reach out to those who were impacted by this incident.

"Within the next 24-48 hours, my team leaders will meet with our technicians across our company to use this as an example of how important it is to make everyone’s safety a priority in everything we do.

"And just as important, there’s no place for disrespect - treating people the right way is the only way to work."

--Ed Marchetti
Senior Vice President of Technical Operations

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