Prescription Privacy - 13 Investigates

During the summer of 2006, WTHR checked unlocked dumpsters behind dozens of Indiana drug stores and found sensitive customer information. 13 Investigates discovered healthcare records including customers' names, addresses, phone numbers, medications and more.

The drug stores claimed this was a regional issue and that's when 13 Investigates took this story nationwide, finding the same problem triggering a decade-long federal investigation and record-setting fines.

Walgreens avoids penalty after 9-year privacy breach investigation

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Hundreds of privacy violations and a nine-year investigation resulted in no federal penalty for Walgreens despite repeatedly violating federal law and jeopardizing customer privacy.Read more

Rite Aid fined $1M following WTHR investigation

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Rite Aid Corporation has agreed to pay $1 million to settle privacy violations documented by WTHR.Read more

CVS, Walgreens agree to new consumer protections

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Two big drug store chains are adopting new measures to keep you safe from identity thieves.Read more

Walgreens seeks to settle case over dumped documents

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Walgreens wants to settle its case - whether the state wants to or not.Read more

WTHR investigation leads to record $2.25M HIPAA settlement

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13 Investigates' "Prescription Privacy" investigation has resulted in a $2.25 million settlement agreement between the U.S. Department of Health and Human Services (HHS) and the nation's largest retail drugstore chain.Read more

Indiana attorney general opposed to drug store settlement offers

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Two years after WTHR found local drug stores were violating patient privacy, some of those drug stores are trying to reach a settlement with the state.Read more

CVS meets with Pharmacy Board over prescription privacy

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Sixteen local pharmacies and their chief pharmacists faces the possibility of stiff fines and license revocation after 13 Investigates found they had tossed out personal information on hundreds of customers into wide open dumpsters.Read more

Indiana attorney general files charges against pharmacies

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The nation's largest drug store chains are facing disciplinary action after Indiana's attorney general filed formal complaints against them for failing to protect customer privacy.Read more

Texas moving faster than Indiana on prescription privacy problem

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Based on our investigation, the Indiana Board of Pharmacy filed 32 complaints against drug stores, triggering a formal investigation by the state attorney general.Read more

Investigation leads to prescription privacy changes

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The nations' largest pharmacy chains responded to our investigation by promising big changes, but did they keep them?Read more

Pharmacies announce changes at more than 15,000 drugstores

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The nation's largest pharmacy chains are taking action following a six-month Eyewitness News investigation that shows privacy violations at drugstores around the nation.Read more

Prescription Privacy: By The Numbers

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The numbers behind 13 Investigates' research into the problem of pharmacies throwing out sensitive patient information in unsecured dumpsters.Read more

WTHR finds prescription privacy problems nationwide

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The nation's largest pharmacies said the problem was a regional one and they'd fix it.Read more