Delta to honor "glitch" fares - 13 WTHR Indianapolis

Delta to honor "glitch" fares


Twitter is abuzz with talk about a Delta Airlines website glitch that led to tickets being sold much more cheaply than usual. The airline tells Eyewitness News it will honor the erroneous fares.

The problem occurred Thursday morning. By mid-morning, things were back to normal - but some people apparently snagged some amazing deals.

Here in the WTHR newsroom, we saw deals for $176 between Indianapolis and Honolulu round-trip.

On Twitter, a customer reported a fare of $40 from John F. Kennedy Airport in New York to Los Angeles. One Twitter user based in Des Moines, Iowa bragged about buying a round-trip ticket to Washington, DC for $46.

But several others talked about seeing the low fares on the website, but not being able to complete their purchase. Some users reported seeing international plane fares for as low as $25. (And, it should be noted, WTHR couldn't complete the purchase for our trip to Hawai'i, sadly.)

The airline provided WTHR with this statement:

For a portion of the morning today, some prices on and other booking channels were incorrectly displayed, resulting in lower than usual fares for customers. The situation has been resolved and the correct prices are being displayed. Delta will honor any fares purchased at the incorrect price.

Did you get a deal? Let us know by leaving a comment below!

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