Boil advisory Issued for Franklin customers - 13 WTHR Indianapolis

Boil advisory Issued for Franklin customers

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Indiana American Water expects samples to come back clear in 24 hours. Indiana American Water expects samples to come back clear in 24 hours.

Indiana American Water Company's Johnson County District has issued a boil water advisory affecting approximately 7,000 customers in the city of Franklin. A main break near International Drive and Earlywood Drive caused a brief drop in water pressure overnight Thursday.

Water service was restored shortly after midnight. Crews expected to have ten-inch water main repaired by daybreak. The boil advisory was issued since pressure dropped below 20 pounds per square inch in the Franklin distribution system.

Customers in Franklin are advised to drink and cook with tap water only after boiling it for at least one minute. Tap water can be used for washing/bathing. It's possible, but unlikely, bacteria could enter the water system when pressure in the line drops below 20 psi, according to Indiana American Water.

The order would be lifted only after a series of successful tests to determine the water meets regulatory drinking water standards. Unless otherwise notified through local media, the boil advisory will be lifted at 6:00 a.m. Friday.

Customers can call the Indiana American Water Customer Service Center at 1-800-492-8373 for the latest updates.

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