Indianapolis launches new pothole reporting system - 13 WTHR Indianapolis

Potholes are a nuisance this spring in the City of Indianapolis, and now the city has a new tool to help you report - and avoid them.

The new interactive page allows you to view, report, and check the status of reported street potholes.

See Indy's Pothole Viewer here.

Last year's mild winter resulted in fewer potholes plaguing city streets. But this year, they're back with a vengeance.

The viewer plots all pothole requests received through the MAC on a map of the City. Red dots indicate requests that have not yet been closed. Green dots indicate pothole requests that have been closed because the City repaired the pothole, the request was a duplicate entry, or the request was forwarded to the appropriate agency for repair-such as a pothole on a State road or connected to a utility access point.

You can also check to see how fast the city is repairing potholes. The Department of Public Works says its average turnaround time for fulfilling pothole requests is 2.73 days.

To report a pothole, users can link to the MAC's pothole request form directly from the viewer. Upon reporting potholes, citizens receive Service Request Numbers. Those who have reported potholes can check the status of their requests through the viewer, either by entering the Service Request Number or by searching on the map for their reported potholes. A Frequently Asked Questions document is included with the Indy Pothole Viewer to help the public navigate this new tool.

The unofficial "pothole season" for the City of Indianapolis begins in March and runs through June. During that time, 10-15 DPW crews are assigned with inspecting and filling reported potholes. This month alone, DPW has resolved 929 pothole requests.

If your car is damaged by a pothole, you may be able to file a tort claim against the city. See details here.

Indy's Pothole Viewer

You can also report potholes here, by phone at 317-327-4MAC (4622), or by using the free RequestIndy smart phone app.

Also, check out pothole locations on WTHR's Pothole Patrol page.