Friday, May 24 2013 10:41 PM EDT2013-05-25 02:41:45 GMT
A couple from Elwood face charges after police say they found a marijuana growing operation in their basement. Stephen Stookey, 70, and Marilyn Stookey, 69, were arrested after police raided their homeMore >>
A couple from Elwood face charges after police say they found a marijuana growing operation in their basement.More >>
Friday, May 24 2013 10:04 PM EDT2013-05-25 02:04:40 GMT
Two people are in custody after an incident where an IMPD officer fired his duty weapon. Police say officers were investigating an incident in the 3200 block of Boulevard Place when a suspect failed toMore >>
Two people are in custody after an incident where an IMPD officer fired his duty weapon.More >>
Friday, May 24 2013 10:03 PM EDT2013-05-25 02:03:55 GMT
The Indiana Pacers are trying to even the Eastern Conference finals in Miami. Indiana has opened up a 12-point lead late in the first quarter. Roy Hibbert leads the Pacers with eight points. LeBron JamesMore >>
The Indiana Pacers are trying to even the Eastern Conference finals in Miami.More >>
Friday, May 24 2013 9:59 PM EDT2013-05-25 01:59:31 GMT
Indiana University President Michael McRobbie is recommending tuition and fee increases of 1.75 percent for Indiana residents in each of the next two years at the school's Bloomington campus. The universityMore >>
Indiana University President Michael McRobbie is recommending tuition and fee increases of 1.75 percent for Indiana residents in each of the next two years at the school's Bloomington campus.More >>
Friday, May 24 2013 7:55 PM EDT2013-05-24 23:55:55 GMT
A Greenfield police officer is fighting to keep his vanity license plate. Rodney Vawter has owned the personalized Fraternal Order of Police license plate "0INK" for the past three years. A class actionMore >>
A Greenfield police officer is fighting to keep his vanity license plate after it was revoked by the BMV.More >>
Friday, May 24 2013 6:44 PM EDT2013-05-24 22:44:52 GMT
Andretti Autosport has five cars in the top nine in Sunday's Indianapolis 500. Any of them could win the race. The team has already won three out of four INDYCAR races this season. One of the AndrettiMore >>
I'm picking Marco to finally add another win to the Andretti legacy at Indianapolis.More >>
Friday, May 24 2013 6:32 PM EDT2013-05-24 22:32:12 GMT
One of our city's best-known landmarks could soon see some changes not just in the way it looks, but in the way it's used. Friday's Memorial Day service is one of many events that takes place on MonumentMore >>
One of our city's best-known landmarks could soon see some changes not just in the way it looks, but in the way it's used.More >>
Friday, May 24 2013 5:58 PM EDT2013-05-24 21:58:56 GMT
East side residents are questioning the safety of a crosswalk where a pedestrian was killed by an IMPD cruiser Thursday night. Richard Allen Moore died after he was struck by IMPD Ofc. Jason Rauch atMore >>
East side residents are questioning the safety of a crosswalk where a pedestrian was killed by an IMPD cruiser Thursday night.More >>
Friday, May 24 2013 5:49 PM EDT2013-05-24 21:49:53 GMT
St. Vincent Health's restructuring announcement this week did not come as a surprise. The 22-hospital system currently employs more than 3,000 physicians and 16,000 other employees. St. Vincent CEO VincentMore >>
The St. Vincent announcement is really the latest installment by hospitals trying to deal with the uncertainty to come.More >>
Friday, May 24 2013 5:30 PM EDT2013-05-24 21:30:44 GMT
Fans headed to the Indianapolis Motor Speedway this weekend will face increased security aimed at keeping them safe. The eyes are on the cars, the part and the people at IMS. This year, more than everMore >>
Fans headed to the Indianapolis Motor Speedway this weekend will face increased security aimed at keeping them safe.More >>
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New Online Reputation Management Service Provides Apartment Communities with Reliable Resident Feedback and Enhances the Consumer Search Experience
ATLANTA, Feb. 27, 2013 /PRNewswire/ -- PRIMEDIA, the parent company of Apartment Guide, Rent.com, and Rentals.com, today launches its Certified Resident Ratings & Reviews? service for property operators, the first free-of-charge online ratings and reviews service compiled from certified residents. Developed in partnership with Kingsley Associates, a leading real estate research and consulting firm, this new service allows for reliable feedback exclusively from active renters. With the initial introduction of this new online reputation management service on ApartmentGuide.com, PRIMEDIA's digital platforms are further solidified as the most complete and trusted source of information for prospective renters looking to discover the ideal place to live.
"We are excited to launch PRIMEDIA's new Certified Resident Ratings & Reviews service along with Kingsley Associates, as we recognize the importance that property operators place on renter feedback to improve the apartment living experience," said Arlene Mayfield, senior vice president, PRIMEDIA and president, Apartment Guide, Rentals and Homes divisions. "The rental industry has evolved over the past few years and the importance placed on understanding a two-way dialogue between properties and their renters has never been more essential. Now, property operators can use content from ratings and reviews to prioritize the feedback and make ongoing improvements to customer service."
Industry research shows that property owners and operators desire balanced, trustworthy reviews and today's consumer trusts online reviews just as much as personal recommendations. In addition, Steve Lefkovits, President of Joshua Tree Consulting and Executive Producer of the Apartment Internet Marketing (AIM) Conferenceadded, "Ratings and reviews represent the democratization of consumer purchasing. Residents gain confidence from reviews supporting the rental process, making it easier to find a home that fits."
The Certified Resident Ratings & Reviews service not only helps property operators manage online reputations efficiently, but ensures authenticity of the feedback:
Collection of Reviews: Apartment Guide's more than 20,000 multi-family customers (more than 5 million apartment units) will be able to opt-in to generate free market research about active residents
Rating Scale: Certified residents will rate properties on various attributes focused on creating a summary rating based on a 5-point scale
Certification Process: Reviews will be certified to ensure the resident is active and that content is not inappropriate or offensive
Authenticity of Certification: Posted reviews will include a badge certifying that feedback is from a current resident
The potential value of Apartment Guide's Certified Resident Ratings & Reviews?service is recognized by a number of leading apartment operators across the nation, including AvalonBay Communities, Inc., Holland Residential, Pegasus Residential, ZRS Management, LLC., and Home Properties, Inc.
"I'm pleased to see that Apartment Guide and Kingsley Associates have developed this service; it's clear that a great deal of thought has been put into the Certified Resident Ratings & Reviews program," stated Rosemarie Cook-Manley, Vice President of Marketing with Home Properties. In addition, Holland Residential's Director of Marketing, Josh McDonald, commented on the multifamily industry's trend towards embracing ratings and reviews, stating, "It won't be long before every prospect has read a rating or review prior to making a renting decision."And Jeremy Brown, Vice President of Marketing with ZRS Management added, "ZRS embraces consumer ratings and reviews, and is delighted that Apartment Guide is adding this to their consumer experience in such a relevant and meaningful way; we look forward to the positive benefits this content will undoubtedly drive to our participating communities."
Once ratings and reviews are collected from certified residents (by Kingsley Associates), renters will be able to search for an apartment on Apartment Guide, Rent.com and Rentals.com, based on individual preferences and robust search capabilities including relevancy, rating, and timeliness.
"We are very excited about this new partnership with PRIMEDIA as it benefits the apartment industry at large," states Steve Kingsley, founder, Kingsley Associates. "Over the past two years, our clients have become increasingly concerned with how to best manage their online reputation and this partnership provides owners and managers with the best opportunity to engage with customers in an un-biased, solutions-oriented manner."
The service will also include a free dashboard, allowing property operators to manage their reputation on an ongoing basis and respond to reviews. To increase efficiencies, owners and operators can optimize renter responses and property performance by viewing individual statistics, metrics and company-wide trending information, all of which can promote meaningful community reviews.
PRIMEDIA helps millions of consumers nationwide find apartments, houses for rent or new homes for sale through its category-leading websites and mobile applications, including ApartmentGuide.com, Rent.com, Rentals.com, RentalHouses.com, and NewHomeGuide.com.PRIMEDIA continues to simplify the consumer home search and drive leads that result in occupancies for property management companies, landlords, new home builders and real estate professionals.For more information, visit www.primedia.com.
About Kingsley Associates
The most successful firms in real estate rely on Kingsley Associates for cutting-edge business intelligence solutions. Kingsley Associates' services include annual resident satisfaction assessments as well as event-driven surveys focused on specific life cycle interactions (prospect, move in, renewal, work order and move out). In 2012, Kingsley Associates surveyed in excess of 1.5 million current and prospective renters on behalf of its clients and is home to the deepest and most sophisticated benchmarking tool, the Kingsley Index. Kingsley Associates also provides: client perception studies, strategic consulting and operations benchmarking services. To learn more, please visit our Website www.KingsleyAssociates.comor our blog www.kingsleyinsight.com.
Friday, May 24 2013 11:46 AM EDT2013-05-24 15:46:25 GMT
A woman faces sentencing Friday for her part in the shooting death of a female basketball star. The shooting happened last July at Ben Davis Park on the city's west side. Witnesses say Vincennes UniversityMore >>
A woman faces sentencing Friday for her part in the shooting death of a female basketball star.More >>
Friday, May 24 2013 11:19 AM EDT2013-05-24 15:19:14 GMT
Police are seeking criminal charges against two missing campers who were found on the Indiana National Guard's Camp Atterbury. Bartholomew County sheriff's Maj. Todd Noblitt says the two men, ages 19More >>
Bartholomew County sheriff's Maj. Todd Noblitt says the two men, ages 19 and 20, were found Wednesday after a ground and air search for several hours by police officers and soldiers of the Atterbury grounds near Edinburgh.More >>
Friday, May 24 2013 5:02 PM EDT2013-05-24 21:02:40 GMT
A pedestrian was seriously hurt after being struck by a police officer on the east side of Indianapolis. The accident happened around 9:30 p.m. Thursday near the intersection of 42nd Street and EmersonMore >>
The family of Richard Allen Moore told Eyewitness News that he was killed in the accident.More >>
Friday, May 24 2013 11:29 AM EDT2013-05-24 15:29:00 GMT
Authorities say a cat might have started a central Indiana house fire by knocking over a lamp. The fire happened Thursday in the town of Chesterfield just east of Anderson. Chesterfield deputy fire chiefMore >>
Authorities say a cat might have started a central Indiana house fire by knocking over a lamp.More >>
Friday, May 24 2013 11:22 AM EDT2013-05-24 15:22:46 GMT
It will likely be months before a judge rules on whether a new trial should be granted to a man convicted of killing an Indiana University student who disappeared during a 2000 bike ride. A Morgan CountyMore >>
It will likely be months before a judge rules on whether a new trial should be granted to a man convicted of killing an Indiana University student who disappeared during a 2000 bike ride.More >>
Thursday, May 23 2013 4:20 PM EDT2013-05-23 20:20:10 GMT
One of Indiana's largest health systems says it's cutting an undisclosed number of jobs by June 30 because of increasing economic and competitive pressure on the health care industry. Indianapolis-basedMore >>
One of Indiana's largest health systems says it's cutting an undisclosed number of jobs by June 30 because of increasing economic and competitive pressure on the health care industry.More >>
Friday, May 24 2013 3:37 PM EDT2013-05-24 19:37:35 GMT
An act of credit card fraud has been traced back to a downtown Indianapolis restaurant. Some workers upstairs love walking downstairs for a bite at Ike and Jonesy's downtown. But they say the bite isMore >>
The owner of Ike & Jonesy's downtown says he is working to find out how the credit and debit cards of several customers and employees could have been compromised.More >>
Friday, May 24 2013 10:26 AM EDT2013-05-24 14:26:01 GMT
Officials with the Indianapolis Motor Speedway tell Eyewitness News that 35 runners from the Midwest who did not complete the Boston Marathon because of the tragedy there will be finishing that race atMore >>
The Speedway invited runners to cross the finish line on race day morning before the start of the race. They will be running from Turn Four across the historic Yard of Bricks.More >>