Friday, May 24 2013 10:59 PM EDT2013-05-25 02:59:56 GMT
The Indiana Pacers are trying to even the Eastern Conference finals in Miami. Indiana has opened up a 12-point lead late in the first quarter. Roy Hibbert leads the Pacers with eight points. LeBron JamesMore >>
The Indiana Pacers are trying to even the Eastern Conference finals in Miami.More >>
Friday, May 24 2013 10:47 PM EDT2013-05-25 02:47:37 GMT
A female pedestrian is in the hospital after being struck by a vehicle on the northeast side of Indianapolis. The woman was hit on E. 34th Street, between Gladstone and Colorado, around 9:45 p.m. Friday.More >>
A female pedestrian is in the hospital after being struck by a vehicle on the northeast side of Indianapolis.More >>
Friday, May 24 2013 10:41 PM EDT2013-05-25 02:41:45 GMT
A couple from Elwood face charges after police say they found a marijuana growing operation in their basement. Stephen Stookey, 70, and Marilyn Stookey, 69, were arrested after police raided their homeMore >>
A couple from Elwood face charges after police say they found a marijuana growing operation in their basement.More >>
Friday, May 24 2013 10:04 PM EDT2013-05-25 02:04:40 GMT
Two people are in custody after an incident where an IMPD officer fired his duty weapon. Police say officers were investigating an incident in the 3200 block of Boulevard Place when a suspect failed toMore >>
Two people are in custody after an incident where an IMPD officer fired his duty weapon.More >>
Friday, May 24 2013 9:59 PM EDT2013-05-25 01:59:31 GMT
Indiana University President Michael McRobbie is recommending tuition and fee increases of 1.75 percent for Indiana residents in each of the next two years at the school's Bloomington campus. The universityMore >>
Indiana University President Michael McRobbie is recommending tuition and fee increases of 1.75 percent for Indiana residents in each of the next two years at the school's Bloomington campus.More >>
Friday, May 24 2013 7:55 PM EDT2013-05-24 23:55:55 GMT
A Greenfield police officer is fighting to keep his vanity license plate. Rodney Vawter has owned the personalized Fraternal Order of Police license plate "0INK" for the past three years. A class actionMore >>
A Greenfield police officer is fighting to keep his vanity license plate after it was revoked by the BMV.More >>
Friday, May 24 2013 6:44 PM EDT2013-05-24 22:44:52 GMT
Andretti Autosport has five cars in the top nine in Sunday's Indianapolis 500. Any of them could win the race. The team has already won three out of four INDYCAR races this season. One of the AndrettiMore >>
I'm picking Marco to finally add another win to the Andretti legacy at Indianapolis.More >>
Friday, May 24 2013 6:32 PM EDT2013-05-24 22:32:12 GMT
One of our city's best-known landmarks could soon see some changes not just in the way it looks, but in the way it's used. Friday's Memorial Day service is one of many events that takes place on MonumentMore >>
One of our city's best-known landmarks could soon see some changes not just in the way it looks, but in the way it's used.More >>
Friday, May 24 2013 5:58 PM EDT2013-05-24 21:58:56 GMT
East side residents are questioning the safety of a crosswalk where a pedestrian was killed by an IMPD cruiser Thursday night. Richard Allen Moore died after he was struck by IMPD Ofc. Jason Rauch atMore >>
East side residents are questioning the safety of a crosswalk where a pedestrian was killed by an IMPD cruiser Thursday night.More >>
Friday, May 24 2013 5:49 PM EDT2013-05-24 21:49:53 GMT
St. Vincent Health's restructuring announcement this week did not come as a surprise. The 22-hospital system currently employs more than 3,000 physicians and 16,000 other employees. St. Vincent CEO VincentMore >>
The St. Vincent announcement is really the latest installment by hospitals trying to deal with the uncertainty to come.More >>
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SOURCE Patient Advocate Foundation; Aetna
--Aetna Clinical Appeals Care Line is now available to provide one-on-one support for members--
HARTFORD, Conn. and HAMPTON, Va., Feb. 22, 2013 /PRNewswire-USNewswire/ -- Patient Advocate Foundation (PAF) and Aetna (NYSE: AET) announced today a joint effort to help members navigate the sometimes unavoidable complexities of the health care system. Personalized information and resources offered through the Aetna Clinical Appeals Care Line help members with complicated health care cases and, most importantly, get them needed care.
The Care Line is part of Aetna's commitment to give members support, when they need it, to make confident choices and live a healthier life.
"We are proud that nearly 92 percent of our group medical members are satisfied with the service they get from Aetna. But sometimes they need financial support and assistance to supplement what their health plan covers," said James D. Cross, M.D., Aetna's head of National Medical Policy and Operations. "We are glad to offer a resource that helps members maximize their coverage, connect to community support and make informed health care decisions."
Aetna members who may benefit from the services are referred as part of Aetna's appeals process. Members can access PAF through the Care Line. This dedicated phone line is staffed by professional case managers from PAF's Mission Delivery team. They use their knowledge of coverage issues, health care resources and clinical experience to independently find solutions when members face challenges. Their patient-focused approach assists members with:
Research and resolution of claims pending coverage
Screening and enrollment for Medicare, Medicaid and Disability
Referrals to local, state or federal resources
"We are pleased to help Aetna members when potential barriers to the health care system can't be overcome through a health plan alone," said Beth Patterson, PAF's president of Mission Delivery.
Aetna and PAF began working together last year. Their relationship has benefitted members by making health care easier to understand, access and navigate.
"Aetna members now have another dedicated support team for clinically complex issues. They will appreciate the attention, expertise and guidance of PAF," said PAF Founder and CEO Nancy Davenport-Ennis.
About Patient Advocate Foundation (PAF)
PAF is a national non-profit organization, established in 1996, that seeks to safeguard patients through effective mediation assuring access to care, maintenance of employment and preservation of financial stability relative to their diagnosis of chronic, life threatening or debilitating disease. Patient Advocate Foundation has been consistently rated as a 4-star "exceptional" charity by Charity Navigator, the foremost independent evaluator of charities in the United States. For more information about Patient Advocate Foundation, please visit www.patientadvocate.org.
Aetna is one of the nation's leading diversified health care benefits companies, serving approximately 37.3 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life and disability plans, and medical management capabilities, Medicaid health care management services and health information technology services. Our customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, see www.aetna.com.
Friday, May 24 2013 11:46 AM EDT2013-05-24 15:46:25 GMT
A woman faces sentencing Friday for her part in the shooting death of a female basketball star. The shooting happened last July at Ben Davis Park on the city's west side. Witnesses say Vincennes UniversityMore >>
A woman faces sentencing Friday for her part in the shooting death of a female basketball star.More >>
Friday, May 24 2013 11:19 AM EDT2013-05-24 15:19:14 GMT
Police are seeking criminal charges against two missing campers who were found on the Indiana National Guard's Camp Atterbury. Bartholomew County sheriff's Maj. Todd Noblitt says the two men, ages 19More >>
Bartholomew County sheriff's Maj. Todd Noblitt says the two men, ages 19 and 20, were found Wednesday after a ground and air search for several hours by police officers and soldiers of the Atterbury grounds near Edinburgh.More >>
Friday, May 24 2013 5:02 PM EDT2013-05-24 21:02:40 GMT
A pedestrian was seriously hurt after being struck by a police officer on the east side of Indianapolis. The accident happened around 9:30 p.m. Thursday near the intersection of 42nd Street and EmersonMore >>
The family of Richard Allen Moore told Eyewitness News that he was killed in the accident.More >>
Friday, May 24 2013 11:29 AM EDT2013-05-24 15:29:00 GMT
Authorities say a cat might have started a central Indiana house fire by knocking over a lamp. The fire happened Thursday in the town of Chesterfield just east of Anderson. Chesterfield deputy fire chiefMore >>
Authorities say a cat might have started a central Indiana house fire by knocking over a lamp.More >>
Friday, May 24 2013 11:22 AM EDT2013-05-24 15:22:46 GMT
It will likely be months before a judge rules on whether a new trial should be granted to a man convicted of killing an Indiana University student who disappeared during a 2000 bike ride. A Morgan CountyMore >>
It will likely be months before a judge rules on whether a new trial should be granted to a man convicted of killing an Indiana University student who disappeared during a 2000 bike ride.More >>
Thursday, May 23 2013 4:20 PM EDT2013-05-23 20:20:10 GMT
One of Indiana's largest health systems says it's cutting an undisclosed number of jobs by June 30 because of increasing economic and competitive pressure on the health care industry. Indianapolis-basedMore >>
One of Indiana's largest health systems says it's cutting an undisclosed number of jobs by June 30 because of increasing economic and competitive pressure on the health care industry.More >>
Friday, May 24 2013 3:37 PM EDT2013-05-24 19:37:35 GMT
An act of credit card fraud has been traced back to a downtown Indianapolis restaurant. Some workers upstairs love walking downstairs for a bite at Ike and Jonesy's downtown. But they say the bite isMore >>
The owner of Ike & Jonesy's downtown says he is working to find out how the credit and debit cards of several customers and employees could have been compromised.More >>
Friday, May 24 2013 10:26 AM EDT2013-05-24 14:26:01 GMT
Officials with the Indianapolis Motor Speedway tell Eyewitness News that 35 runners from the Midwest who did not complete the Boston Marathon because of the tragedy there will be finishing that race atMore >>
The Speedway invited runners to cross the finish line on race day morning before the start of the race. They will be running from Turn Four across the historic Yard of Bricks.More >>