Man and kids kicked off flight after complaining on social media
A Minneapolis man and his kids were kicked off a Southwest Airlines flight after he used social media to complain about a boarding agent.
It started when Duff Watson tried to board a Southwest Airlines flight with his kids.
He's an A-List passenger, meaning he gets priority boarding. But a gate agent wouldn't let his 6 and 9 year old board with him, so they'd all have to wait to board later.
"In leaving I said, real nice way to treat an A-list, I'll be sure to tweet about it," Watson told NBC News.
And he did.
It was something to the effect of "Wow, rudest agent in Denver. Kimberly S, gate C39, not happy, @SWA."
Soon after getting to their seats, the family of three was asked to de-plane.
The gate agent said she felt her safety was threatened because of what Watson tweeted.
She told the family she was going to call the cops
Watson's kids said they thought something bad was going to happen and that their father was going to jail. They began to cry.
Watson said he doesn't understand why his family was targeted.
"There was no use of profanity, there were no threats made, nothing other than you know ,a terse exchange between a customer service agent and a customer," Watson said.
He was told he couldn't board the plane unless he deleted the tweet, so he did.
Following the interaction, Southwest Airlines released the following statement: "On Sunday a customer was removed for a short time from flight #2347 from Denver to Minneapolis... The Incident is currently under review."